To set up your NHS account for the first time, you will need to set up an NHS login. Read about how to set up NHS login (nhs.uk).
Once you have set up your NHS login, you can log in to your NHS account or download the NHS App onto your phone.
Setting up your NHS login
- Before you start, you will need your own individual email address, as your email address acts as your unique identifier for pairing your NHS login account to the NHS Wales App, and a phone number.
- A 6-digit security code will be sent to your email. You will be asked to enter this code to verify your email address and continue.
- Next, you will be asked to give your mobile phone number. Another 6-digit security code will be sent by text message to your mobile phone. A security code will be sent to your mobile phone every time you log in, unless you select "remember this device and stop sending security codes".
- The NHS account and login are not managed by the NHS Wales App.
Benefits include the following:
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The App frees up time previously spent at reception or on the telephone booking appointments.
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It provides easier and more convenient access for patients to practice services, at a time that suits them.