Appointments

Please bear in mind that missed appointments are frustrating for both the doctor and other patients who may have had difficulty in getting an appointment of choice so please cancel if you are unable to attend so that we can re-book. Thank you for your consideration.

New Services Available to support General Practice

Please note when you attend the surgery for an appointment you will be asked a number of questions so that you can be allocated to the correct department.  

Choose Pharmacy

COMMON AILMENTS SERVICE

Your local community pharmacist can now provide FREE ADVICE and TREATMENT for a range of common ailments without you having to make an appointment to see your GP.

                Please contact your local pharmacy to arrange a consultation. 

 Self referral to Newport Direct Access Physiotherapy Service.  Monday - Friday Notice: All calls into the surgery are recorded for training and monitoring purposes.

            Physiotherapy service

You are now able to access a physiotherapy assessment directly rather than first seeing your GP if you have a musculoskeletal problem. From a brief assessment, the physiotherapist will identify if you need to be placed on the waiting list for full physiotherapy assessment and treatment, need to see your GP for further investigation or referral to another health care team.  Please follow the link below.

https://movebettergwent.nhs.wales/

Direct access drop in sessions work on a ‘first come first served basis’.

 When maximum capacity is reached, you will need to attend on another day.

EYE CARE

 If you have any concerns at all about your eyes, see a High Street optometrist (also known as an optician) straight away. They will tell you if you are eligible for a free eye health examination.

Some eye diseases can lead to blindness or some loss of vision, but if detected early enough, your eyesight can often be saved.

An eye health examination is just that – an examination of the health of your eyes.

The optometrist will carefully examine your eyes to see if anything is wrong 

If the optometrist decides you need an eye health examination, it won’t cost you anything.

You can find an optometrist in most High Streets in Wales. If you have a sight problem, you can go to your existing optometrist (if you have one) or just phone or walk into any practice that is convenient for you to get to.

Please see http://www.eyecare.wales.nhs.uk for more information.

Aneurin Bevan Dental Helpline  Covers Blaenau Gwent, Caerphilly, Monmouthshire, Newport and Torfaen 

If you are unable to find NHS dental services or have urgent dental care you can contact the Aneurin Bevan University Health Board Dental Helpline on 01633 744387. The helpline is open Monday to Friday from 9am to 4pm.
For dental advice in the evening, weekends and bank holidays please telephone 01633 744387. There is an advice only service Monday to Friday from 6.30pm to 10pm and from 8am to 10pm at weekends/bank holidays. Limited urgent dental appointments are available at weekends and bank holidays.

Antibiotics Awareness                                                  

When Antibiotics are needed

Antibiotic Guardian Leaflet

Self - Referral

Sickness Certificates

You do not require a doctor's sickness certificate for any illness lasting seven days or less. Your employer may however require you to complete a self-certification form (SC2) which is available from your employer, our reception or on the HMRC website.

Evidence that you are sick

If you are sick for more than seven days, your employer can ask you to give them some form of medical evidence to support payment of SSP (statutory sick pay).

It is up to your employer to decide whether you are incapable of work. A medical certificate, now called a 'Statement of Fitness for Work’ (see below) from your doctor is strong evidence that you are sick and would normally be accepted, unless there is evidence to prove otherwise.

You could also provide evidence from someone who is not a medical practitioner, e.g. a dentist. Your employer will decide whether or not this evidence is acceptable. If your employer has any doubts, they may still ask for a medical certificate from your GP.

Statement of Fitness for Work - ’Fit Note'

The 'fit note' was introduced on 6 April 2010. With your employer's support, the note will help you return to work sooner by providing more information about the effects of your illness or injury.

For more information see the DirectGov website (where this information was sourced).

Opening Times 

 Consultation Hours 

When We Are Closed

Please note the surgery is closed on the following dates: -

Monday 26th December 2022 (Christmas Day Substitute)

Tuesday 27th December 2022 (Boxing Day Substitute)  

If you require medical assistance outside of surgery hours Please call 111

Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.

In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.

111 Service launched in Gwent

Wednesday, 14 August 2019

A brand new non-emergency healthcare telephone number launched today (Tuesday, 13th AUgust 2019) in the Aneurin Bevan University Health Board area...

 

The new 111 phone number replaces the current NHS Direct Wales and GP Out of Hours service numbers from Tuesday 13th August. Patients can call 111 for health information and advice, as well as for urgent care such as GP Out of Hours.

  

The easy-to-remember Freephone number will be available 24 hours a day to signpost patients to the most appropriate treatments for them, including the Out of Hours service if necessary. The service is clinically-led, with trained call handlers working together with clinicians such as GPs, Nurses, Advanced Nurse Practitioners and Pharmacists.

 

For patients who are unsure whether or not their urgent health concern is an emergency, a trained call handler can determine this following a series of questions, and can arrange an ambulance if required. The service is designed to ensure patients get the right treatment, in the right place, at the right time, relieving pressure on our busy ambulances and Emergency Departments.

 

As part of a successful phased rollout throughout Wales, Aneurin Bevan University Health Board is the fourth Health Board to launch this new service.

 

Access to the Dental Helpline via 01633 744387 will remain unchanged.