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When does SSP apply?

The government is legislating for SSP to be paid from day 1, rather than day 4, of your absence from workif you are absent from work due to sickness or need to self-isolate caused by COVID-19. Once the legislation has been passed, this will apply retrospectively from 13 March. You should talk to your employer if you are eligible for SSP and need to claim.

Do I need a sick note?

From Friday 20 March onwards, those who have COVID-19 or are advised to self-isolate will be able to obtain an “isolation note” by visiting NHS 111 online and completing an online form, rather than visiting a doctor. For COVID-19 cases this replaces the usual need to provide a “fit note” after seven days of sickness absence. Isolation notes will also be accepted by Jobcentre Plus as evidence of your inability to attend.

Repeat Prescriptions

Please allow two full working days for prescriptions to be processed and remember to take weekends and bank holidays into account.

Telephone requests are no longer available.  Receptionists are not able to print out prescriptions, this can only be done by a trained Prescription Clerk.

You can now sign up to our My Health Online service, this service provides the ability to book appointments and order prescriptions online. Please ask at our reception for more details.

If you take medication on a regular basis and your condition is stable your GP may issue up to a six month repeat prescription.

You will need to make further requests by using the tear off slip on the right hand side of the computerised prescription. If you have lost your re-order slip you can ask your pharmacist for it or we will accept a hand written request from you.

About a week before you run out of medication tick which items you require and either place it in the prescription box attached to the wall in the surgery entrance hall, hand it to a receptionist at the desk, or post or fax it to the surgery.

If you would like your prescription posted back to you please leave ample time for dispatch and enclose an appropriately stamped and sized envelope along with your request and we will be happy to do so.

Alternatively you can order online via the link at the top of this page.

It is your responsibility to ensure that you do not run out of medication so please allow sufficient time to re-order, particularly allowing extra time during holiday periods and before the weekend.

If your prescription is to be collected by a named pharmacist of your choice please mark their name clearly on you prescription request so that we can add this information to your details.

Please check before you order repeat medication and only order what you need and advise your pharmacist if any of your repeat medications have been stopped.

Medication Reviews

Patients on repeat medication will be asked to see a doctor, nurse practitioner, pharmacist or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip.

Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.


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